Very thorough and did what you told us you would do when you told us. That's unusual anymore.
"Best investment I made in my house do not have to worry about climbing on ladders anymore and they look great."
I love this company for their longevity in the business, their quality products, expert installations, and always willing to work with me for whatever I need.
What I really appreciated was the email confirming the appointment with the name and picture of the sales consultant. Also, the Sales consultant called ahead with the estimated time of arrival. Confirmation of the cost of installation in writing was deeply appreciated. All transactions were electronic, however, it would be good after installing to have a final copy in writing for files.
"It was a group if things that made us go with you all. First, we filled out 4 to 5 request for bids on this job, and you all were the only company that git back to us the next day. Secondly, after Steve was here it was a done deal. How he took pictures and showed us instead of telling us what the bid was, and not pushing us to sign up. Made going with you all a done deal."